Make your reception your biggest asset at our Front Desk Heroes Workshop!
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Equip your team with the tools, skills and confidence to turn the front desk into a marketing machine for the practice
EQUIP YOUR TEAM WITH THE TOOLS, SKILLS AND CONFIDENCE TO TURN THE FRONT DESK INTO A MARKETING MACHINE FOR THE PRACTICE
Upskill your team in one short day
Your team will learn the communications, business, and customer service tools necessary to step up and be a hero for the practice.
Bring your team along to be trained by experts in the field
Enjoy real improvements in conversions, retention, and patient experience
Front Desk Heroes is a world-class workshop for dental practice owners and their teams that will show you how to:
- Ensure the appointment book is full and productive
- Increase new patient conversions
- Eliminate cancellations
- Ask for payment without feeling icky
- Deal with difficult or disgruntled patients
- Creating patients that pay, stay, and refer for life!
Places are filling fast with practices that are ready to rev up their reception team – so don’t miss out.
Front Desk Heroes is a world-class workshop for dental practice owners and their teams that will show you how to:
- Ensure the appointment book is full and productive
- Increase new patient conversions
- Eliminate cancellations
- Ask for payment without feeling icky
- Deal with difficult or disgruntled patients
- Creating patients that pay, stay, and refer for life!
Places are filling fast with practices that are ready to rev up their reception team – so don’t miss out.
Bring your team along
We will train them with specific communication frameworks and processes
Watch your reception team take charge
They know exactly what to say and when to say it to control outcomes
Your front desk becomes your greatest asset
Reception becomes a marketing tool in and of itself – converts, rebooks, and retains patients for you!
Bring your team along
We will train them with specific communication frameworks and processes
Watch your reception team take charge
They know exactly what to say and when to say it to control outcomes
Your front desk becomes your greatest asset
Reception becomes a marketing tool in and of itself – converts, rebooks, and retains patients for you!
WhO Should Attend?
This workshop is focused on upskilling and training your reception and front desk team.
Practice owners and managers are encouraged to accompany their team to learn how to enhance their practice together.
After all, dental practice growth comes from teamwork, building consistency, and shared success!
Where and when is the workshop?
- Friday 21st April 2023
- 8:30 AM – 5:00 PM Canberra Time
- Zoom Online Session
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Three reasons you can't miss out:
Fully develop the potential of one of your practice’s most important assets
Your team will recognise the importance of their role as the quarterback of the practice, they can make or break the day.
Have your team trained by experts in the field with decades of first-hand experience
The front desk personnel will have the tools, skills and confidence to turn the front desk into a marketing machine for the practice.
Ultimately increase the profitability of your practice
Patient flow increases, the level of patient care increases, productivity increases, and so profit increases! Because profit is power, the practice can reinvest in more marketing, patient retention systems, wage increases – the sky's the limit.
Three reasons you can't miss out:
Fully develop the potential of one of your practice’s most important assets
Your team will recognise the importance of their role as the quarterback of the practice, they can make or break the day.
Have your team trained by experts in the field with decades of first-hand experience
The front desk personnel will have the tools, skills and confidence to turn the front desk into a marketing machine for the practice.
Ultimately increase the profitability of your practice
Patient flow increases, the level of patient care increases, productivity increases, and so profit increases! Because profit is power, the practice can reinvest in more marketing, patient retention systems, wage increases – the sky's the limit.
Meet your host, leading dental business coach
Dr Jesse Green
Hi! It’s Dr Jesse Green and I’m so glad to see you here.
As a dentist, coach, and best-selling author of "Retention! How to Plug the #1 Profit Leak in Your Business,” I run Australia’s leading entrepreneurial community for dentists.
And, I will be your host at our upcoming Front Desk Heroes Workshop.
You may be asking “why should I learn from you?” Fair question!
For starters, I’m a dentist myself. I’ve spent decades in the trenches, building 7-figure practices for myself and other dentists.
I’ve learned exactly what it takes to create a practice that generates consistent high profits, happy patients, and a team that works independently.
All the principles I teach are timeless, real-world methods that are guaranteed to work.
This workshop is based on my 25 years of experience of learning, developing, testing and refining communication skills that actually work.
This is not theory. In fact, these are the exact same skills I used to double revenue and quadruple profit in my own dental practice.
I have worked with over 740 practices to teach this material and grow their practice – and I can teach you too.
Give me one short day, and I’ll show you how to get the results you’re looking for…
WHAT OTHER DENTISTS HAVE TO SAY
Before working with Jesse, I worked over 180 days a year and my profit was $350,000. Since working with Jesse, I now work just 65 days a year and take home over $1 million.
Dr Ayesha Aijaz
I started working with Jesse 2 years ago and have experienced huge rewards. In the past 12 months alone, I have increased my annual holidays by 100% (to 3 months last year), and I have further increased my profits by an additional 20%.
Dr Dail Kim
Before working with Jesse, I worked over 180 days a year and my profit was $350,000. Since working with Jesse, I now work just 65 days a year and take home over $1 million.
Dr Gareth McBride
We put systems in place, we've improved the team morale, and generally we're a very, very happy workplace now. So one of the things that Jesse's really, really helped us with is the ability to actually step away from the clinical side of things and work on the practice and the business of running the practice itself there. And it freed up a lot of our time and worked us towards what we want now in our life outside of dentistry itself. When I first started, I was doing a good fifty hours a week there, and so seeing very little time at home, and now I've cut back down to four days a week and spending a lot of my time with numbers and also doing a lot of traveling as well, too, there. Before the changes that we've made, I feel much, much more comfortable about the business running itself and having less of my input. So if I go away, I know that when I come back, I've got a business to come back to.
Dr Barry Young
WHAT OTHER DENTISTS HAVE TO SAY
Before working with Jesse, I worked over 180 days a year and my profit was $350,000. Since working with Jesse, I now work just 65 days a year and take home over $1 million.
Dr Ayesha Aijaz
I started working with Jesse 2 years ago and have experienced huge rewards. In the past 12 months alone, I have increased my annual holidays by 100% (to 3 months last year), and I have further increased my profits by an additional 20%.
Dr Dail Kim
We had a significant problem with patients failing to attend or cancelling at short notice. When we engaged Jesse, this was the primary issue that we needed help with. He gave us specific techniques to deal with the issue and as a result unproductive time has reduced to almost nil. The return on investment through this alone has been significant.
Dr Patrick Caldwell
We started working with Dr Green 10 months ago, and in this short time we have seen our revenue triple and our team and practice grow to a level where we can be confident of our future growth strategies.
Dr Gareth McBride
We put systems in place, we've improved the team morale, and generally we're a very, very happy workplace now. So one of the things that Jesse's really, really helped us with is the ability to actually step away from the clinical side of things and work on the practice and the business of running the practice itself there. And it freed up a lot of our time and worked us towards what we want now in our life outside of dentistry itself. When I first started, I was doing a good fifty hours a week there, and so seeing very little time at home, and now I've cut back down to four days a week and spending a lot of my time with numbers and also doing a lot of traveling as well, too, there. Before the changes that we've made, I feel much, much more comfortable about the business running itself and having less of my input. So if I go away, I know that when I come back, I've got a business to come back to.
Dr Barry Young
Frequently Asked Questions
Who is this workshop for?
The workshop is created for dental practice owners and their front desk team.
How much are tickets to Front Desk Heroes?
Tickets are $1500 plus GST.
Is this per person, or per practice?
Each ticket covers admission for the practice, including you and all relevant team members.
What makes your event different from any of the others?
The Front Desk Heroes workshop is based on real world experience, not academic theory. It draws on my experience of building several 7-figure practices in today’s economic environment - these are principles I implement in my practice to this day! Other courses use old material and outdated methods, which can be frustrating to try and update.
How do I know that the methods you teach will really work for me?
The principles I teach are proven and timeless and have produced stellar results for countless dentists across a variety of practices. In a word, they WORK!
Is this event in-person or online?
This is a digital event, and will be held over video conference on the day. This means you and your team can dial in from wherever you are.
What platform is the event hosted on?
It will be held over Zoom and you will be emailed the Zoom link the week of the event.
Is it pre-recorded or LIVE?
This is a LIVE event, meaning you can ask questions and seek guidance in real-time.
Remind me, what time is the event?
The event will begin at 8:30 AM and will conclude at 5:00 PM Canberra time. Please be sure to check the conversion with your local time zone to ensure you don’t miss out!
Do Savvy Dentist Academy and Practice Max members receive a discount?
Yes, please check your emails for an invitation from us that includes information around your member’s discount.
For any further questions or information about Front Desk Heroes, please contact us here or call 1300 66 83 84.
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